• Orders must be made at our official website. If you place the order on another platform, please contact their customer service for the further help.
• Products can be returned or exchanged within 30 calendar days of the shipment receiving date, excluding Final Sale items. Returned or exchanged items must be postmarked at the designated shipping facility within the 30 calendar days Return Period.
• Item(s) must be return in original packaging.
WE DO NOT PROVIDE RETURN/ EXCHANGE SERVICE FOR PRODUCTS WITH FOLLOWING CONDITIONS:
x Final Sale Items (Final Sale Clothing are indicated as "Final Sale" and cannot be returned for exchange, credit or refunds.)
x Any damage caused by individual factors, such as:
(a) Products have been used, damaged, stained, worn, or tainted including smell which would affect the ability to resell.
(b) Products without all original components
Mobile Pixels Inc reserves the right to refuse any compromised items affected by the individual factors mentioned above. In some cases, Mobile Pixels Inc might charge a cleaning/restocking fee.
• In the event that you make a purchase during a promotion where the total discount you received is dependent on the grand total cost of the order (Buy More, Save More Sale) and you wish to return an item(s), then the discount you qualified for is subjected to change to a lower discount as dictated by the promotion. Refund will then be recalculated accordingly to reflect promotional terms.