Don't worry! We're offering strong magnets which could definitely hold the monitor. Please click this link below and find out how to setup your monitor correctly.
It's all in the details.
Size
12.4” x 8.6” x 0.5”
Thickness
0,48"
Weight
1.8lbs
Color
Matte Black
Material
PC ABS plastic
Display
Diagonal
12.5”
Resolution
1920 x 1080
Aspect ratio
16:9
Brightness
300 nit (adjustable)
Refresh rate
60 Hertz
Energy consumption
4.5 W
Diagonal
12.5”
Resolution
1920 x 1080
Aspect ratio
16:9
Brightness
300 nit (adjustable)
Refresh rate
60 Hertz
Power
4.5 W
Compatibility
Operating system
Microsoft Windows, macOS, Chrome OS,
and Linux.
USB slot
USB Type-C
( with one USB Type-C to C cable and one USB Type-C to A cable in the package)
What comes with your DUEX Pro?
1. DUEX Pro 2. USB Type-C Cable 3ft(1m) 3. USB Type-A Cable 3ft(1m) 4. 12 Metal Adhesives plates for 3 laptops
How it works
1. Place magnetic adhesive
on computer.
2. Place DUEX Pro
on magnetic adhesives.
3. Plug in USB.
4. Slide DUEX Pro's
screen out.
Reviews
FAQs
The magnets seem to be not strong enough to hold the monitor?
I am using Windows laptop, my DUEX Pro suddenly doesn’t work, what should I do?
Please follow the procedure below:
Firstly, unplug your display. Then uninstall the driver using this https://www.displaylink.com/downloads/file?d=64
and reinstall the driver using this https://www.displaylink.com/downloads/fileid=1420
Right click on the exe file and select run as admin. Connect display via USB A, and leave it connected for 2 minutes.
My DUEX Pro is mirroring my laptop screen or upside down, how can I change this?
Mirror Screen Issues:
Windows Users:
Right click on your desktop while Duex Pro is connected and choose “Display Setting”. Then you should either see this screen or the one at next Section. If you have a duplicate screen and want to change it to extend mode, click on the “Duplicate these displays” drop-down box. When the drop-down box is opened, choose “Extend these displays”. Then click “Apply”. Now you are in Extend Mode.
Mac Users:
Plug your monitor, go to “System Preferences- Display-Arrangement”, uncheck the “Mirror Displays” box.
Rotate Your Screen:
Windows Users:
When you are already in “Extend mode”, click on the 2nd screen icon. Then open the orientationdrop-down box and change it from “Landscape” to “Landscape (flipped)”- Click “Apply”- Move the 2nd display icon from the right to the left of the 1st display by simply “Drag and Drop” it. Click “Apply” to finish the setting of the layout.
Mac Users:
If you are using Catalina and DisplayLink macOS App, you can only use the monitor on the right side.
If you are using any other system, please plug your monitor and go to “System Preferences- Display-Arrangement- Display-Rotation- choose 180 degree”.
Does DUEX Pro work with any smartphone/Android device?
DUEX Pro will not work with iPhones, or any other smartphone. Please keep following our new product Trio & Trio Pro :) It will work with smartphone.
Is it possible to plug two DUEX Pro screens to my laptop?
Yes, as long as you can enough ports for it, you will be able to run multiple DUEX Pros. But you might not be able to attach both of them to the back of your laptop. The extra kickstand would help.
How sturdy/rigid is the DUEX Pro screen when propped to the side?
We ran FEA on the hinge design, and have built in a 30% margin. We don't think the hinge will crack during repeated use. Also, the rotational portion of the torque hinge is life-tested to last 30,000+ cycles.